Privacy Policy

This Privacy Policy explains how POTENCIALIDADINTEIRA - UNIPESSOAL LDA collects, uses, stores and protects personal data when users create an account and use The Tuner Bible platform and related services.

1. Data Controller

POTENCIALIDADINTEIRA - UNIPESSOAL LDA
Email: potencialidadinteira@gmail.com

2. What data we collect

Full name
Username
Country
Email address
Phone / WhatsApp number
Login and technical access data (IP address, device, logs)
Service usage history
Uploaded files and support-related information
Billing and payment-related information when applicable

3. How and why we use your data

Account creation and authentication
Providing ECU tuning, file processing and related services
Customer support and communication
Managing billing and invoicing
Processing payments via third-party providers
Maintaining system security and technical logs
Improving platform performance and user experience
Sending service-related notifications
Sending promotional communications only where consent is given

Providing this data is necessary to access and use the platform.

4. Legal basis for processing

Contractual necessity – to provide the services requested by the user
Legal obligations – including accounting and invoicing requirements
Legitimate interests – such as platform security, fraud prevention and service improvement
User consent – for marketing communications and optional features

5. Data security

We implement appropriate technical and organizational measures to protect personal data, including:

Secure servers and infrastructure
Access control and authentication systems
Data encryption where applicable
Monitoring and protection against unauthorized access or misuse

6. Third-party services

To operate the platform, we use trusted third-party services, including:

Moloni – invoicing
PayPal – payment processing
Revolut – payment processing

These providers process personal data only as necessary for their respective services and in compliance with applicable data protection regulations.

7. International data transfers

Some third-party providers, such as PayPal or Revolut, may process data outside the European Economic Area (EEA). In such cases, appropriate safeguards are implemented in accordance with GDPR requirements.

8. Data retention

Personal data is retained while the account remains active and for up to 2 years after the last interaction with the platform. Certain data may be retained longer if required by law, particularly for accounting and legal compliance.

9. User rights

Users have the right to:

Access their personal data
Request correction of inaccurate data
Request deletion of data, where legally applicable
Restrict or object to processing
Withdraw consent at any time
Request data portability

Requests can be made via email. Users also have the right to lodge a complaint with the relevant supervisory authority, including the CNPD in Portugal.

10. Cookies

We use cookies and similar technologies to maintain user sessions, ensure proper platform functionality and improve user experience.

11. Age restriction

This platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

12. Contact

For any privacy-related request, please contact: potencialidadinteira@gmail.com

13. Consent

By creating an account, you confirm that you have read and understood this Privacy Policy, consent to the processing of your personal data as described, and confirm that the information provided is accurate.

You may withdraw your consent at any time without affecting the lawfulness of prior processing.